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Yes, we’ve all heard the warnings that advisers might be replaced by robots. But the point people miss is that technology isn’t a competitor, it’s a tool. I once heard a quote by Godfrey Reggio ‘It’s not that we use technology, we live technology’ and with 20% of people now seeking advice we have to attribute this growth with the increase in the technology aids available to us. With information more readily accessible, countless new ways to reach out to clients and engage with people, my top 5 lessons are all steps towards living technology.

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